Request health information or health records

The Access and Disclosure team in Health Records specializes in processing requests for health information according to Alberta’s Health Information Act.

How to request health records

1. Fill out the Health Information Access Request form. See instructions on page 2.

2. Submit your completed and signed request form and a copy of ID to our Access and Disclosure team by one of the following:

   • Mail:
     Grey Nuns Community Hospital
     Attention: Health Records – Access and Disclosure
     1100 Youville Drive West
     Edmonton, AB  T6L 5X8
   • Fax: 780.735.7633
   • Electronically through My AHS Connect, if you have set up your access. For security and confidentiality purposes, submitting by email is not recommended.
3. To request health information on behalf of another person, please provide proof of authority to request the information. (eg. written authorization, Authorizing a Representative form, Guardianship, Power of Attorney, etc.)
4. We will contact you if we need more information after we receive your request. In accordance with the Health Information Act, you can expect a response from us within 30 days, but we make every effort to respond sooner.