Comfort Closet at St. Joseph’s Home provides essentials to help patients transition from hospital to hospice care

At first glance, the Comfort Closet at St. Joseph’s Home, a Covenant Health facility in Medicine Hat, might seem like just another storage space, but a closer look reveals a collection of heartwarming gifts of compassion for patients moving from hospital into hospice care, thanks to Rose Sanchez, Karen Ristau and Cathy Rafa Hern, staff at the home.  

“We wanted to offer patients the essentials so they wouldn't feel displaced or uncomfortable as they transitioned into hospice care,” Rose says.

Known as “The COVE,” the closet is filled with nightgowns, toiletries and other personal items generously donated by community members and families. The name COVE stands for “compassionate outreach, valuing everyone,” reflecting the spirit of care and respect that the closet embodies.

The idea for the closet arose when Rose, a unit clerk, Karen, a health care aide, and Cathy, a registered nurse, realized that many patients arriving at the hospice unit at St. Joseph’s had little more than a hospital gown. They recognized the need to help patients feel more at ease and truly cared for during such a vulnerable time.

The team presented the idea to site administrator Ryan Wiest, who quickly showed his support. With the help of a $3,000 Covenant Foundation grant, they were able to purchase shelving and organize the space, filling it with the necessary supplies to make the Comfort Closet a reality.

What started with just a small group of supporters quickly grew as local churches, families and community organizations rallied behind the cause. Rose recalls how one church collected items from its women’s group, leading to an outpouring of support. “It was amazing to see how the community came together to help,” she says.

The closet has been a vital resource not only for patients but also for staff members. Staff can easily access the items patients need without waiting for family members to bring them in. This immediate access helps enhance the patient’s quality of life during a difficult time, says Rose.

For Rose, the Comfort Closet is more than just a space filled with toiletries and clothing. It’s a symbol of respect for each patient. “Sometimes, it’s the little things that make the biggest impact, like offering someone a soft nightgown or a small bottle of shampoo,” she says. “It’s about showing our patients that we care about them as individuals, not just as patients.”

The Comfort Closet continues to be sustained by generous donations, especially during the holiday season but also year-round. The generosity of local groups, families and individuals keeps the closet stocked, ensuring that it’s always ready to offer comfort when it’s needed most.

The success of the closet is a testament to the kindness of the community and the impact of compassion, says Rose. “It’s not about the things we give; it’s about the love and respect behind gestures. That’s what really matters.”