Hiring process
Do you have a question about applying for jobs at Covenant Health? Take a look at these tips and frequently asked questions for information on our hiring process, preparing for an interview and more.
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Your application
Steps
- Create your online profile through our job board so you can apply for jobs and see the status of your application. We cannot accept paper or emailed submissions.
- Apply for a position before 11:59 p.m. MDT on the closing date. We cannot accept late applications.
- We will invite you to an interview if the hiring manager chooses your application. We will only contact candidates chosen for an interview.
- We will schedule your interview to learn more about you and see how your credentials align with the job. We may have the interview in person, by phone or through a virtual platform such as Zoom.
- Reference checks will be done if you are a top candidate for the job. We will ask for three references, and two of them must be from a supervisor.
- We will offer you the job if you are the strongest candidate.
- Prepare for your job by completing your prehire and onboarding tasks. You must provide a valid work permit (if applicable) and a criminal record check before your start date. For some positions, you may also need to provide proof of license to practice in Alberta.
- Orientation will give you the tools and information you need for your new role. This includes corporate orientation, tours, online learning and more.
Creating your resume
Your resume is the most important part of your application. It is often the first thing hiring managers see. It highlights your knowledge, work experience, skills and education related to the position you’re applying for. Here are some tips to help you create it:
- Keep the format simple and focused.
- Highlight your education, work experience, volunteer service and practicums or clinical placements.
- Use titles, keywords and dates to explain your work experience.
- Be specific about your experience and measure your accomplishments.
- If you have leadership experience, explain your role, achievements and scope of projects.
- If you graduated recently or have limited work experience, include your course work or practicums and explain each placement in detail.
- Include your registration status with your regulatory body if applicable.
For more information, visit Resume Builder.
Creating your cover letter
Your cover letter is your chance to tell us more about yourself and your experience. Here are tips for creating it:
- Keep your letter and resume in the same document when you upload them.
- Do not duplicate your resume. Use your cover letter to expand on relevant points.
- Tell us what you are passionate about.
- Explain why you want the job.
- Tell us about your accomplishments and how you reached them.
Preparing for your interview
Use these tips to get ready for your interview with us.
Before the interview
- Do your research on Covenant Health.
- Review the job posting.
- Review your skills and experience related to the position you applied for.
- Create a separate document with your references to bring to the interview with you. Include names, job titles, their relationship to you (i.e., former manager), phone numbers and email addresses.
- If your interview is on a virtual platform, test your microphone and video ahead of time.
Preparing for interview questions
- We will often start the interview with basic questions to get to know you.
- We are a values-based organization, so we will ask how our values fit with your work, past experiences and future goals.
- For some positions, you may need to complete testing related to the job (e.g., about medical terminology).
- Most interviewers will ask how you will carry out the new job based on your past experiences. You can use examples from past experiences to showcase your skills.
- When sharing examples of past experiences, use the STAR method:
- Situation: Describe a situation from a previous job, volunteer experience or school.
- Task: Describe the tasks involved in the situation.
- Action: Tell us what actions you took, highlighting your contributions even if you were part of a team.
- Results: Describe what your work accomplished.
Recruitment fraud
There have been cases of recruitment fraud that reference Covenant Health. We will never ask for money, endorse training through third parties or hire people without screening.
If you see a request like this, do not respond to the sender or submit any documents or payments. Forward the information to careers@covenanthealth.ca so we can identify the source.
If you are a victim of fraud, report it to your local law enforcement.
Frequently asked questions: Technical
What if I cannot remember my username and/or password?
To find your password and/or username, click on the Forgot Your Password link on the job board login page. Enter the email address you used when you created your profile. We will send you a link to a page confirming that your password has been retrieved. You will also receive an email with your password. You can only reset your password on a computer, not on a mobile device.
Email recruitmentadmin@covenanthealth.ca if you still cannot log in.
What do I do if I have technical issues with the site?
If you have issues with our Careers site, first try the following:
- Turn off pop-up blockers to make sure pop-ups are allowed for our site. (This is the most common solution.)
- Switch to Google Chrome.
Email recruitmentadmin@covenanthealth.ca if you have tried these solutions and are still having issues.
Frequently asked questions: Applications
How do I know that you have received my application?
You will see a message on your screen. You will also receive an email to confirm that you submitted your application. You can review your Job Submission History in your profile.
How do I know the status of my application?
To check your status, log in to your online profile and click My Submissions. You will see one of the following notes:
- Open internal/external: The job is open and accepting resumes.
- Posting closed: We are no longer accepting resumes. Your application is in review.
- Cancelled: The position has been cancelled.
- Filled: The position has been filled by another candidate.
How long does it take to get a response after I apply?
We try our best to contact candidates within 10 business days from the posting closing date. We will only contact candidates we choose to interview.
Frequently asked questions: Positions
How can I apply for an undergraduate nursing employee position?
We post undergraduate nursing employee (UNE) positions through our online recruitment system. You will need to create a candidate profile and visit our job board to view our postings. We usually post UNE positions in late February and in the spring.
Learn more about UNE positions.
How do student placements work?
The placement co-ordinator at each post-secondary school usually manages student placements. Most schools are aware of this process since it uses a Canada-wide tracking system.
See Student placements for more information. You can also contact your placement co-ordinator to see if your school has a student placement agreement with us.
Am I qualified to work as a health care aide for Covenant Health?
See the Alberta Health Care Aide Directory for more information about working as a health care aide in Alberta.
What post-secondary schools and programs do you recognize?
You must be educated through a program or school recognized by the Alberta government to work with us. Visit Apply Alberta or the Alberta government for more information.
Requirements can also vary depending on the role and our needs. See the qualifications listed in our postings for more details.
I do not currently live in Canada. Will you help me get to Canada through a job offer?
We may consider qualified applicants educated in another country who:
- hold a valid Canadian social insurance number
- hold a current and valid open work permit to work in Canada. You must get the permit yourself from Immigration, Refugees and Citizenship Canada.
- are actively licensed or registered with the Alberta regulatory college or licensing body for their profession. For example, registered nurses working in Alberta must be registered with the College of Registered Nurses of Alberta.
We suggest that you start the registration and work authorization processes early in your job search since these steps can take time.