Bonnyville Health Centre
5001 Lakeshore Drive Bonnyville T9N 0G8
Bonnyville Health Centre is an acute care facility and continuing care community. We provide a full range of health services to people in northeast Alberta.”
Continuing care services
Long-term care
We offer quality, compassionate care to 30 residents in both private and semiprivate rooms. Care is available 24 hours a day, seven days a week.
Admission
Long-term care is available once you have been assessed by a case manager. You can choose to be placed with us, but you may have to wait for an opening.
Office hours
Monday-Friday, 8 a.m.-4:15 p.m.
Location
Long-Term Care Unit
Main Floor
Contact
Email: Chelsey.martin@covenanthealth.ca
Phone: 780.826.6562
Fax: 780.826.6561
Recreation therapy
Our program offers recreation and leisure services and activities for people who live in our centre. We focus on improving all aspects of your health and well-being —physical, mental, emotional, social and spiritual.
Hours
Monday-Friday
Location
Recreation Department
Main Floor
Contact
Phone: 780.826.3311, ext. 270
Fax: 780.826.6561
Hospital services
Audiology
Our early hearing detection and intervention program ensures babies receive hearing support as soon as possible.
Cancer clinic
The Bonnyville Community Cancer Centre offers treatment, education and support to patients with cancer. We also have a cancer patient navigator to support you and your family.
Hours
Monday-Friday, 8 a.m.-4 p.m.
Location
Bonnyville Community Cancer Centre
Main Floor
Contact
Clinic
Phone: 780.826.6533
Cancer patient navigator
Phone: 780.826.3311, ext. 3162
Fax: 780.826.6556
Diagnostic imaging
Bonnyville Health Centre offers diagnostic imaging for emergency patients, inpatients and outpatients.
Emergency department
We diagnose and treat health emergencies 24 hours a day, every day. If you have a life-threatening illness or injury, call 911.
For health concerns that are not an emergency, phone:
- your family doctor
- Health Link (811) to speak to a registered nurse
Wait times
We see the sickest patients first, regardless of when they arrive.
How long you wait can depend on the time of day and how busy we are at the time.
What to bring to the emergency department
If possible, bring:
- your provincial healthcare card
- a list of your medications
- contact information for your doctor
Location
The emergency department is located on the north side of the hospital. You can also access it from inside the building. Look for signage or ask staff at the registration desk across from the front entrance.
Contact
Phone: 780.826.3311
780.826.6559
Endoscopy
Our program provides the testing needed for diagnosing and treating conditions in the digestive system. We offer services for both inpatients and outpatients.
Services
- gastroscopy: a look inside the esophagus, stomach and duodenum
- colonoscopy: a look inside the large bowel
- sigmoidoscopy: a look inside the lower portion of the large bowel
Referral
You will need a referral to use these services.
Hours
Bookings: Monday-Friday, 8 a.m.-4 p.m.
Procedure days vary depending on when our surgeon is available.
Location
Endoscopy Program, Main Floor
Contact
Phone: 780.826.3311
Fax: 780.826.6531
Family clinic
We provide a wide range of family medical services to people of all ages.
Services
- acute care (treatment for short-term illnesses or injuries)
- chronic care (treatment for long-term illnesses such as asthma, hypertension or emphysema)
- preventive medicine
- mental health support
- minor surgical procedures
- referrals
Contact
Phone: 780.826.3311
Heart monitoring
We offer cardiac stress testing to outpatients. You will need to walk on a treadmill while our internal medicine physician watches your heart rhythm, blood pressure and breathing.
Your doctor may recommend a stress test if you have symptoms of coronary artery disease or an irregular heart beat (an arrhythmia).
Referral
You will need a referral from our internal medicine physician to use this service.
Hours
Clinic days vary by month and are by appointment only.
Location
Cardiac Stress Testing
Main Floor, Room 1918
Contact
Phone: 780.826.3311, ext. 4168
Fax: 780.826.6531
Interpretive services
We offer interpretive services for patients, residents and families who prefer to communicate in a language other than English. You may request services in person, through live video or over the phone.
To arrange for an interpreter, speak to a member of your care team.
Laboratory services
Bonnyville Health Centre offers laboratory services for emergency patients, inpatients and outpatients.
Lung and breathing therapy
Our respiratory therapy program offers services to all age groups.
Services
- assessment and education
- diagnostics, including spirometry (baseline and pre/post B2) and arterial blood gases
- Respiratory Benefits Program (AADL), respiratory equipment needs assessment for home (inpatient and outpatient and home oxygen testing), oximetry and walk tests
- Chronic Obstructive Pulmonary Disease (COPD) Rehabilitation Clinics with Breath Easy Program for Pulmonary Rehabilitation
- referrals
- asthma and COPD education and follow-up (other disease education as well)
- smoking cessation
- tracheostomy changes, care and education
- educational workshops (in-servicing)
- ventilator support and education
Hours
Tuesday, Thursday and every second Friday, 8 a.m.-4:15 p.m.
Location
Respiratory Therapy Service
Main Floor
Contact
Phone: 780.826.3311, ext. 3304
Fax: 780.815.4226
Medicine
Our medicine unit diagnoses and treats a range of medical conditions in people who are admitted to the hospital.
Contact
Phone: 780.826.3311
Nutrition counselling
We provide nutrition counselling to help you stay healthy, prevent and manage diseases and recover from illness or surgery.
Occupational therapy
Our team offers services that help you learn, relearn or maintain skills for carrying out daily activities if you have had an illness or injury.
Services can address:
- neurology
- orthopedics
- swallowing
- seating
- pediatrics
- general illness
Hours
Monday-Friday, 7:30 a.m.-4:15 p.m.
Location
Rehabilitation Department
Contact
Phone:780.826.6562
Fax: 780.826.6561
Orthopedics
We serve people who have issues involving the musculoskeletal system (i.e., the muscles, bones, joints, tendons, ligaments and nerves).
Palliative care
Bonnyville Health Centre provides comfort-based palliative care for people with life-limiting conditions and their families.
Physical therapy
Our team treats people with physical issues related to an injury, disability or other health condition. We offer services to adults and children in hospital as well as the community. We also serve residents in our long-term care unit.
Hours
Monday-Friday, 7:30 a.m.-4:15 p.m.
Location
Rehabilitation Department
Main Floor
Contact
Phone: 780.826.6562
Fax: 780.826.6561
Spiritual care
Bonnyville Health Centre offers spiritual care to patients, residents and their families.
Surgery
Our centre offers surgery and anesthesia services in several different areas, including:
- general (gall bladder removal, hernia repair, breast biopsy, hemorrhoid removal, appendix removal)
- obstetrical (cesarian sections, procedures for ectopic or tubal pregnancies)
- gynecological (laparoscopic hysterectomy, hysteroscopy with ablation, abdominal hysterectomy, dilation and curettage, ovarian cyst removal, diagnostic procedures, tubal occlusions)
- orthopedic
Hours
Five days a week, 8 a.m.-4 p.m.
Location
Surgery and Anesthesia Services
Main Floor
Contact
Phone: 780.826.3311
Fax: 780.826.6531
Women’s health
Our hospital provides obstetrics and gynecology services.
Gynecology
Our team provides services for patients with who have health issues related to their female reproductive organs and hormones.
Obstetrics
Our obstetrics team provides care for low-risk mothers and babies before, during and after birth on an inpatient and outpatient basis. Our services include:
- care during pregnancy, including fetal monitoring and nonstress testing
- labour and delivery with options for labour induction, anesthesia, caesarian section surgery (elective, urgent or emergency)
After delivery, you and your baby may stay together in a private room.
Contact
Phone: 780.826.3311
Latest news
Michelle Lenton, a cook at Bonnyville Health Centre, goes out of her way to provide food from many cultures. She believes in the comfort that familiar food prov
September 12, 2024
Volunteers from Strathcona Resources support residents at Bonnyville Health Centre through gardening project.
September 21, 2023
Visitor guidelines
Visiting hours
24 hours every day
Stop the spread of germs
- For the safety of our patients and residents, we encourage you to clean your hands when you visit. See our guide to clean hands for information on protecting yourself and your loved ones.
- If you’re sick, wait and visit your loved one when you’re feeling better. If you must visit and you’re coughing or sneezing, consider wearing a mask to protect your loved one.
- Cover your nose and mouth with a tissue when you cough or sneeze, and then discard the tissue. If you don’t have a tissue, sneeze or cough into your upper sleeve or elbow.
- Clean your hands often with soap and water or hand sanitizer, especially after coughing or sneezing.
Parking
We offer free visitor parking, including accessible parking stalls, on the south and north sides of our centre.
Admission
Hours
Monday-Friday: 7 a.m.-11 p.m.
Saturday-Sunday: 8 a.m.-11 p.m.
Location
Inside the front lobby
Phone
Cafeteria
Our cafeteria offers many meal options, coffee, snacks and drinks.
Hours
7 a.m.-7 p.m.
Location
Lower level of the building
Phone
780.826.3311, ext. 2135
Gift shop
Hours
Opening hours depend on when our volunteers are available.
Location
Main floor lobby
Phone
780.826.3311, ext. 3253
General resources
Resident and family handbook Your role in safe care Guide to clean hands Request health information or health records Caring relationship (video) Bonnyville Health Centre legacy storyLong-term care resources
Alzheimer's Society of Alberta and Northwest Territories Canadian Mental Health Association Getting a case manager Learn about long-term care Levels of care Support for caregiversAddress
Bonnyville Health Centre
5001 Lakeshore Drive
Bonnyville AB T9N 0G8
Phone
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