Hospital information

Locations

If you arrive between 6 a.m. and 9 p.m., you can park in the public lot at the front of the building. 

From 9 p.m. until 6 a.m., park in the lot by the emergency entrance as the front doors to the hospitals are locked. 

Payment

See the posted signs by the payment machines in the parking lots for parking fee and payment information.

You can also use the HONK app to pay for parking at the Grey Nuns and Misericordia hospitals.

Parking discounts

A discounted parking pass is available if your baby needs to stay in the Neonatal Intensive Care Unit. You can check with your nurse for more information. 

Cafeterias are located on the lower level of each hospital. They are open to visitors and patients daily, serving a variety of meal options, snacks, drinks and sandwiches. Hours are subject to change.

There are also vending machines located throughout the hospitals. 

The gift and flower shop is open daily. Located in the lobby of each hospital, the shops sell greeting cards, magazines, scratch lottery tickets, snacks, books, batteries, flowers, gifts and some toiletries. 

Proceeds go to patient comfort initiatives. 

Cell phones

You can use your cell phone in the hospital, but you cannot use it in the operating room. If you are in a room with more than one patient, please be respectful of the other patients in your room when using your phone. 

WiFi

Wireless internet is available through HEALTHSPOT throughout our hospitals.

Smoking is not allowed on hospital property or outside grounds. The nonsmoking policy applies to all tobacco-like products, electronic smoking devices and cannabis. 

Free nicotine replacement therapy is available to patients to help manage withdrawal. We also offer counseling for those who wish to reduce or quit smoking. For more resources, visit Alberta Quits or call 1.866.710.7848.

As a courtesy to other patients and staff, do not use perfumed products or plants during your stay. Some patients and staff have severe allergies to scented items.

Spiritual care

Our hospitals offer spiritual care services to all patients, residents and families, regardless of faith, background or tradition. We also support and encourage smudging practices.

Learn more about spiritual care at the Grey Nuns and Misericordia hospitals.

Interpretive services

We offer interpretive services for patients and families who prefer to communicate in a language other than English. You may request services in person, through live video or over the phone.

To arrange for an interpreter, speak to a member of your care team.